At The Guided Key, we value your time and strive to provide the best possible service. We understand that life happens, and plans change. However, we ask for your understanding and cooperation with the following policy:
Cancellations & Reschedules: To ensure we can accommodate all our clients, we kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment.
Late Cancellations & No-Shows: If you cancel or reschedule your appointment with less than 24 hours' notice, or fail to show up for your scheduled appointment, you will be charged the full service fee.
We truly appreciate your understanding and cooperation in this matter. By respecting this policy, you help us continue to offer exceptional service to all our valued clients.
Thank you for your support!